privacy policy

Updated July 16, 2020

Definitions

To make this document easier to read, we’re going to use some shorthand throughout. For example, when we say “CHOP” or “the Platform” we’re talking about the web-based online ministry application tool described and accessible at https://churchonlineplatform.com. The Platform is part of a suite of software products and services owned and operated by Life Covenant Church, Inc., which “Cedarcrest Church,” uses for live streaming and follow up purposes. The Platform is intended for use by non-profit institutions and use of the Platform requires registration by an account administrator. We call those non-profit institutions as well as their administrators and registered users “Members.” Unregistered internet users that are merely browsing Platform sites are called “Visitors”. When we refer to both in this policy, we’ll use the term “you.” In using the Platform, Members are able to create websites that have their own respective users through which Members may collect information from third parties that use the Members’ websites. We call these Member websites “Your Websites” and the third parties that use those websites “Your Users”.

Accepting the Terms

Please read this Privacy Policy carefully because it discusses how we will collect, use, share and process your personal information, and by accessing the Platform you agree to this Privacy Policy and its terms and consent to having your data transferred to and processed in the United States. Your use of the Platform is also governed by our Terms of Use. Please read those terms carefully as well. We welcome any questions or comments you may have about this Privacy Policy and our privacy practices. If you have any questions or comments, you may contact us at: Cedarcrest Church, , attn.: Communication , 4600 Cobb Pkwy NW, Acworth, GA 30101 or info@cedarcrestchurch.com.

How We Use Your Information

We do not share your personal data with any third-party advertisers or ad networks for their advertising purposes. We use data that we collect about you or that you provide to us, including any personal information, as follows:

    1. To provide you with the Platform, and any other information, products, or services that you request from us;
    2. As described in this Privacy Policy;
    3. To fulfill any other purpose for which you provide it;
    4. To carry out our obligations and enforce our rights under this Privacy Policy and our Terms of Use;
    5. In any other way we may describe when you provide the information;

and

  1. For any other purpose with your consent.

Your ability to access the Platform is not contingent on you providing us with your personal information, and you may decline to submit personal information to us, however, that may prohibit us from providing you with certain Platform services and/or functionality.

Facilitating Your Use of the Platform

We use your personal data to authorize your access to Church Online Platform. We also use your personal data to provide certain functionality of the Platform depending on the functionality you use and choose and the personal data you agree to provide. We use the data that we have about you to provide, improve, and personalize the Platform, including with the help of automated technologies discussed in this policy and the inferences that we make from information we collect.

Communications

We may contact you through email or other media to relay Platform updates and news messages. You may unsubscribe from these messages via the unsubscribe link in emails providing these messages.

Service-Related Messages

We may use your information to contact you about account, security, legal and other service-related issues. We will do this through in-app notifications, email, or other channels. Please be aware that you cannot opt-out of receiving service messages (an example is a password reset email) from us, including security and legal notices.

Analytics and Performance

We desire to see online church engagement increase throughout the world. We use the personal data available to us to observe social, economic, and geographic trends as they pertain to online ministry. In some cases, we work with trusted third parties to perform this research, under controls that are designed to protect your privacy. We publish or allow others to publish our insights but only in an aggregated form that does not disclose your personally identifiable information. For example, we may use your data to generate statistics about overall usage of the Platform worldwide and in specific countries and geographic regions.

We use de-identified and aggregate user data to market the Platform, such as celebrating the total number of users across the Platform. We use data, including user-provided personal information, aggregations of user data, data collected through use of the Platform, public feedback and information inferred from this data to conduct internal research and development in order to provide a better overall Platform experience, measure the performance of the Platform and increase use of the Platform and its features. This is done by making changes to the Platform that are generally available, as well as sending users messages suggesting Platform functionality and content.

Security and Technical Issues

We use the data (which can include your communications) to investigate, respond to and resolve complaints, legal, security and technical issues concerning the Platform. We use your data and communications if we think it is necessary for security purposes or to investigate possible fraud or violations of law or our Terms of Use or this Privacy Policy and/or attempts to harm others.

How We Use Your Information

We do not share Our Users’ personal data with any third-party advertisers or ad networks for their advertising purposes. We use data that we collect about our users or that you provide to us, including any personal information, as follows:

  1. To provide our Users with our Websites through the Platform and the functionality you choose to provide our Users on our Websites, and any other information, products, or services that our Users request;
  2. As described in this Privacy Policy;
  3. To fulfill any other purpose for which our Users provide it;
  4. To carry out our obligations and enforce our rights under this Privacy Policy and our Terms of Use;
  5. In any other way we may describe when our Users provide the information; and
  6. For any other purpose with our Users’ consent.

Our Users’ ability to access Our Websites is not contingent on our Users providing personal information, and they may decline to submit personal information, however, that may prohibit our Users from being provided with certain Platform services and/or functionality.

Facilitating Your Users’ Use of Your Website

Based on choices you make concerning our Website, we may collect and use Your personal data to authorize their access to our Websites. We may also use our Users’ personal data to provide certain functionality on our Websites depending on the functionality you use and choose and the personal data you seek through our Websites and that our Users agree to provide. We use the data that we have about our Users to provide, improve, and personalize the Platform, including with the help of automated technologies discussed in this policy and the inferences that we make from information we collect.

Communications

The Church Online Platform does not contact Your Users through email or other media to relay Platform updates and news messages. It is your sole responsibility to do so if you so choose. 

 

A note from the Church Online Platform:

Analytics and Performance

 

A note from the Church Online Platform:

As noted above, we desire to see online church engagement increase throughout the world. We use Your Users’ information submitted through Your Websites on the Platform for the Analytics and Performance discussed above but only in an aggregated form that does not disclose their personally identifiable information. As discussed below, we use automated technologies such as cookies to collect certain data of Your Users to facilitate their use of Your Websites through the Platform.

Security and Technical Issues

We use the data (which can include communications) of Your Users to investigate, respond to and resolve complaints, legal, security and technical issues concerning the Platform. We use Your Users’ data and communications if we think it is necessary for security purposes or to investigate possible fraud or violations of law or our Terms of Use or this Privacy Policy and/or attempts to harm others.

Online Chat of Your Users

The Platform will allow both You and Your Users to communicate and connect with other people via online chat functions on Your Websites. It is your choice whether to offer such communication ability to Your Users and Your Users’ choice whether to communicate with others or to allow communication between others with such functionality. Life.Church does not use or store the information shared among Your Users, which is facilitated by a third party application PubNub, the privacy terms for which may currently be found here: https://www.pubnub.com/privacy-policy/. You are responsible for reviewing those terms and communicating them to Your Users should you choose to allow chat functionality on Your Websites. Please note that PubNub may delete Your User communications after twenty-four hours of the communication through Your Website.

Information We Collect and How We Collect It

Information You Provide to Us

Visitors do not need to submit personal information to us to view the websites that describe our Platform. You do not have to become a Platform Member to view Your Website or another website created by another Member using the Platform.

You do need to become a Member and create a Platform account to create and administer Your Websites via the Platform. To become a Member, you are required to create an account and provide certain information such as your administrator’s name and email address, your business name and website URL, and the state or country in which you are located. This information is collected, stored and used by Life.Church to facilitate your use of the Platform, maintain the security of Your Websites, prevent unauthorized administration of Your Websites, and for our other legitimate business purposes.

Beyond this required information, you have choices about whether to provide additional information to be associated with your Member account. We collect personal data from you when you provide, post, or upload it to the Platform. You do not have to provide such information; however, if you do not, it may limit our ability to personalize or fully support the Platform and your ability to use the Platform to its fullest extent.

 

Sensitive Data

We do not require that you or our Users provide sensitive data such as religious denomination, race, ethnicity, philosophical beliefs, or physical or mental health to create or maintain a Platform account or to use Your Websites. It is your choice whether to provide such sensitive information should it be an option to do so, and your choice to seek such information about Your Users. If you choose to provide any sensitive information, it may be used by Cedarcrest Church to create a more personalized or efficient Platform experience like other non-sensitive information you provide. In any event, Cedarcrest Church will only process sensitive data provided to us for Cedarcrest Church’s legitimate activities on your behalf and will not disclose this information. We will maintain your information subject to appropriate safeguards discussed in this policy and otherwise provided by Cedarcrest Church. Should you have any questions, feel free to contact us at info@cedarcrestchurch.com.

Posts and Contributions

When the Platform allows you to provide information to be published, distributed, or displayed on our Website or for you to allow our Users to publish, distribute or display information on Your Websites, we refer to that as “posted,” which can be on public areas of the Platform, Your Websites or transmitted to other users of the Platform or third parties, all of which we’ll call “User Contributions.” For example, these include activities such as posting church-specific information, contributing messages to chat, and posting video/audio/graphical assets.

Please keep in mind that if you or our Users disclose personal information in a public manner whether through chat postings, social media, message boards, or other public online forums, this information may be collected and used by others. User Contributions are posted and transmitted at the contributor’s sole risk. We cannot control the actions of other users or third parties with whom you or our Users choose to share User Contributions. Therefore, we cannot and do not guarantee that User Contributions will not be viewed by unauthorized persons, nor do we accept any liability associated with User Contributions.

Automatic Data Collection Technologies

Service Use. We log usage data when you use the Platform or our Users use our Websites, including when you view or click on content, browser type, browser language, perform a search or request, the date and time of your request, install an update, seek new functionality, or use one or more tools offered through the Platform. We use log-ins, device information internet protocol (“IP”) addresses, and cookies and similar technologies to identify and log use.

Cookies and Other Similar Technologies. We use cookies and similar technologies (for example, web beacons, pixels, tags and device identifiers) to recognize you and/or your device(s) as well as our Users and/or their devices on, off, and across the different applications of the Platform. Cookies and similar technologies help to facilitate the best possible user experience of the Platform as they allow us to recognize and maintain user preferences from session to session, help us keep accounts safe, and generally improve the functionality of the products and services offered through the Platform. They also help us ensure that Member information is used in association with the correct Member account. Cookies also enable us to maintain preferences of Your Users on Your Website from session to session and to ensure that Your Users’ information is used in association with their account, if any, on Your Websites. Importantly, we do not use cookies or similar technologies to facilitate interest-based ads from third parties.

Although most internet browsers accept cookies and the like by default, you can control these types of technology through your browser settings and similar tools and agree to refuse all cookies altogether. If you refuse to accept cookies and similar technologies by activating the appropriate setting on your browser or smartphone, you may be unable to access certain parts of the Platform, prohibiting us from delivering the full capability of the Platform and preventing the use of certain features and services that require these technologies.

By agreeing to our Privacy Policy, you agree to the use of cookies and similar technologies as described in this policy. If you use the Platform without changing your browser or device settings to disable cookies, we’ll assume that you consent to receive all cookies provided through the Platform.

Device ID and Location. When you access or leave the Platform, we receive the URL of both the site you came from and the one you go to next. We also get information about your IP address, proxy server, operating system, web browser and add-ons, device identifier and features, and/or ISP or your mobile carrier. We also receive data from your devices and networks, including location data. If you use the Platform from a mobile device, that device will send us data about your device and GPS location based on your phone settings and access you have granted to the Platform.

We use this information to provide an efficient Platform experience for you and to communicate with you more effectively. The information is also collected to determine the aggregate number of unique devices using the Platform and/or parts of the Platform, track total usage, and analyze usage data to improve Platform functionality for all Members and Visitors. We may combine this information with information from third parties to provide you with a better experience and to improve the quality of our service.

We do not share any of your personally identifiable information along with your device identification or location without your explicit permission. However, we may automatically collect certain details of your use of the Platform, including traffic data, location data, logs, and other communication data and the resources that you access and use on or through the Platform. We may collect information about your computer and mobile device and internet connection, including the mobile device’s unique device identifier, IP address, operating system, browser type, and mobile network information. If you do not want us to collect this information you should cease use of the Platform.

Your Communications Directly To Us. We collect information about you when you send, receive, or engage with messages with us, including when you submit personal information or requests by emailing info@cedarcrestchurch.com. We retain those communications to process your inquiries, respond to your requests, and improve our services.

Personal Information. We may tie information we do collect automatically as described above to personal information you provide to us to tailor the Platform to you and make suggestions about other services and functionality as described above. Cedarcrest Church is consistently seeking new and improved ways to offer the Platform and improve online ministry. As we improve the Platform, this may mean the collection of new data or new ways to use data. Because the Platform is dynamic, and we continuously seek to offer new features, we may require the collection of new information. If we collect materially different personal data or materially change how we use your data, we will notify you and may also modify this Privacy Policy.

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Disclosure of Your Information

Disclosure on Your Behalf

We may disclose personal information that we collect or you provide as described in this Privacy Policy to fulfill our obligations under our Terms of Use, the purpose for which you provide it, for any other purpose you request when you provide the information, or for any 

Internal Disclosure

We will share personal data received through the Platform internally within Cedarcrest Church to help combine the personal information covered across the different aspects of the Platform and our other products and services to help provide services to you in a manner that is personalized and useful to you and others. For example, we can personalize potential services to recommend to you using cookies or similar technologies that track what functionality you have already opted to receive.

 

Legal Process

It is possible that we will need to disclose information collected through the Platform when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (1) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (2) enforce our agreements with you; (3) investigate and defend ourselves against any third-party claims or allegations; (4) protect the security or integrity of the Platform; or (5) exercise or protect the rights and safety of Cedarcrest Church, our Members and/or Visitors, Your Users, personnel, or others. We attempt to notify Members about legal demands for their personal data and the personal data of users of Member Websites when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

Your Rights to Deleting, Accessing and Correcting Your Information

For personal data that we have about you or our Users, you and our Users have the following rights:

  • Deletion: You or Your Users may ask us to erase or delete all or some of the personal data we have about you or Your Users . Please note that doing so may limit the ability to use certain functionality of the Platform. Please note that an email address is required to have a Member account.
  • Correction/Modification: You or Your Users may edit some of the personal data associated with accounts on the Platform or Your Websites or ask us to change, update, or fix that data in certain cases, including if it’s inaccurate.
  • Object to, or Limit or Restrict, Use of Data: You or Your Users can ask us to stop using all or some of the personal data we have about you or Your Users (for example, if you have no legal basis to keep using it) or to limit our use of it (for example, if we come to believe that personal data is inaccurate or unlawfully held).
  • Right to Access and/or Take Your Data: You or Your Users can ask us for a copy of the personal data of you or Your Users that has been provided to us.

To make these or any other requests with respect to your personal information, you or Your Users may send us an e-mail to support@churchonlineplatform.com.  We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. If Your Users make such a request, we may also notify you to verify the identity of the user and the accuracy of their request. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose. In any case, where we provide information access, deletion or correction, we perform this service free of charge, except if doing so would require a disproportionate effort.

If you choose to close your account or ask that we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply wih our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce our Terms of Use or fulfill any others requests from you (for example, to opt-out of further messages or for a copy of your data).

Life.Church reserves the right to maintain your information, including inferences made with your information after deletion of an account. We have no control of information you have shared with others through the Platform or what information you allow Your Users to share through the Platform after you close your account or have asked to delete information or attempted to delete your account yourself. Your information and content you have shared may continue to be displayed in the services of others (for example, search engine results) until they refresh their cache.

 

Security and Protection

We implement industry-standard security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers.

However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the Platform or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Processing of Data

We will only collect and process personal data about you and Your Users where we have lawful bases. Lawful bases include consent (where you have given consent), contract (where processing is necessary for the performance of a contract with you (such as providing the Platform and Platform functionality you request and acting in accordance with this Privacy Policy and our Terms of Use) and other legitimate interests. Such legitimate interest include protection to you, us and other Members and third parties, to comply with applicable law, to enable and administer our business, to manage corporate transactions, to generally understand and improve our business and user relationships, and to enable us and other users of the Platform to connect with you to exchange information, provided that the foregoing adequately protects your rights and freedoms.

Where we rely on your consent to process your personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. If you have any questions about the lawful bases upon which we collect and use your personal data, please contact us at info@cedarcrestchurch.com.

 

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices. We will post any changes to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will provide a notice that the Privacy Policy has been updated. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy to check for any changes.

Children Under the Age of 16

We assume that all administrators for Member accounts are over the age of 18. We do not collect personal information from any person we actually know is under the age of 16 without the consent of the parent or legal guardian of that minor. We assume that you do not collect information from any person you actually know is under the age of 16 without the consent of the parent or legal guardian of that minor. A parent or guardian may consent to the use of the Platform by a minor, which parent or guardian is solely responsible for providing supervision of the minor’s use of the Platform and assumes full responsibility for the interpretation and use of any information or suggestions provided through the Platform. If you believe we might have any information from or about a child under 16, please contact us at info@cedarcrestchurch.com. If we learn and have confirmation we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.